Updated October 23, 2026
Pathlete support.
Help with your account, membership and training data.
Get in touch
Email support@formstudios.so for help with Pathlete on iPhone or Android. Tell us what happened, your phone model and app version, and the email you use for Pathlete if the issue involves your account. Don’t send passwords, payment details or private deletion receipts.
Form Studios, LLC
support@formstudios.so
Sign-in and account help
Use the same sign-in method you used before: email and password, Google, or Apple on iPhone. An Apple private relay address may be different from your usual email. If you can’t access your account or your training is missing, contact us before creating another account. Let us know if you were using the app as a guest.
Subscriptions and purchases
In Pathlete, open Settings → Membership → Manage subscription to view or cancel your subscription through the store where you purchased it. If a purchase is missing, try Restore in Membership while signed in to the same store account. Email us if access still doesn’t return.
You can also manage your subscription directly using these links. Deleting your Pathlete account or the app does not cancel billing. Refund requests are handled by Apple or Google under their policies.
Your data and deletion
Our privacy policy explains what we collect and how it’s used. For account deletion, selected-data requests and deletion status, follow Delete your data. You can request help by email even if you’re signed out or no longer have the app. We may need to verify the account is yours.
Ask Tyler and answer reports
Ask Tyler gives automated training guidance. Use Report beside a completed answer to flag unsafe, inaccurate, offensive or other concerning content. You can withdraw AI sharing permission in Settings → AI sharing and still read saved conversations. For a problem sending a report, email us. Pathlete provides general fitness guidance, not medical diagnosis or treatment.