Delete your data.

Open Pathlete → Settings → Delete account and confirm. This also works for an automatically created guest account. We save a deletion request before removing your account, profile, workouts, program progress, photos, Ask Tyler chats, AI permission and reports, and clean up the data associated with your account.

The app clears its training and photo copies from this phone when the deletion flow completes, retaining a minimal receipt so you can check status. Copies on other phones and originals in your photo library are not remotely removed. Signing out alone keeps the local training copy; remove the app to remove its local data.

Deletion usually finishes within a few minutes. You can return to Deletion status from the welcome screen even after sign-out or account removal. Keep the app installed while you need this receipt to check progress.

If a step fails, the request stays open for retry or staff follow-up. If status asks for help, email support@formstudios.so with your account email and the date of your request. Don’t send a password or your private deletion receipt.

AI providers may still retain previously sent content under their security and legal retention rules. Our AI sharing policy links those rules.

You don’t need the app to request deletion. Email support@formstudios.so with the subject “Delete my Pathlete data.” Send it from your account email if possible, or tell us the email you used to sign in. For a guest account, tell us you used Pathlete without signing in so we can help identify it. Don’t send passwords or payment details.

We’ll verify that the account is yours, delete it and clean up the data associated with it, and reply with the outcome. Our target is completion within 30 days; if verification needs longer, we’ll explain the outstanding step.

To delete a progress photo, open it in Pathlete and tap the trash button. After the Undo window ends, the app removes its copy and deletes the synced copy when connected. The original in your phone’s photo library stays there.

You can also request deletion of stored progress photos, your profile photo or past analytics by emailing support@formstudios.so with the subject “Delete selected Pathlete data.” Tell us your account email, which data to remove, and that you want to keep the account. We’ll verify the request, aim to complete it within 30 days and confirm the outcome. Your training account and subscription stay in place. Backups expire within 7 days; deleting past analytics does not stop new analytics when you use Pathlete again.

We keep the minimum identifiers needed to finish an open deletion request, then remove them once it’s done. A limited completion record, without those identifiers, remains for 30 days after deletion finishes. Minimal billing records separated from your account expire 90 days after the latest billing event or subscription period end, whichever is later.

We retain a restricted, non-readable matching record only while delayed billing events could otherwise recreate deleted identifiers. It is used to prevent that reintroduction, not for analytics or marketing. If a guest purchase moved to an active account, the link needed to maintain that membership and later erase its data remains until that account is deleted.

Deleted data can remain in database backups for up to 7 days. Only records needed for a specific legal obligation or dispute may be held longer for that purpose. Apple and Google keep their own store transaction records under their policies.

Deleting an account or uninstalling the app doesn’t cancel a subscription. Open Manage subscription in Membership, the deletion confirmation or Deletion status, or use your store below. Follow the store’s steps and check that cancellation is confirmed.

• Manage Apple subscriptions
• Manage Google Play subscriptions

We revoke Pathlete’s Apple sign-in authorization as part of deletion. The app may ask you to authorize Apple sign-in again so we can complete that step. If you cancel or the authorization has expired, deletion may need your action; we don’t mark it complete just because the request was received. For help, email support@formstudios.so.